Block card & complaints
If you lose your card or discover unauthorized transactions, you must block the card immediately. Here you will find how and how to proceed to complain about transactions.
Stolen or lost card
If your card has been stolen, you should immediately contact the blocking service
- Call: +46 771 22 22 21
- Open around the clock
Other situations where you should also block the card
If you lose your card or discover unauthorized transactions, it needs to be blocked immediately. You will then receive a replacement card automatically sent to your home address and keep your old PIN code. Card theft and fraud must also always be reported to the police.
Complain about incorrect charges
How to make a complaint about incorrect charges on your FOREX Credit Card
Contact the company
In the first instance, contact the company you have been charged by. It is important that this is done as soon as possible after you have discovered the fault.
Make a chargeback in the Credit Card Portal
Secondly, you can log in to the Credit Card Portal and make a chargeback.
